Aarni Tuomi

University of Surrey

United Kingdom

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Articles (13)

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2025

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2024

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2024

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2023

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2023

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2022

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2022

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2022

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2021

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2021

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2021

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2021

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2020

Collaborators (7)

Graham Miller

Professor of Sustainable Business

Universidade de Aveiro

PORTUGAL

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Davide Spallazzo

Associate professor

Politecnico di Torino

ITALY

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Athina Ioannou

Lecturer in Business Analytics

University of Surrey

UNITED KINGDOM

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Brana Jianu

University of Surrey

UNITED KINGDOM

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Iis Tussyadiah

Professor

University of Surrey

UNITED KINGDOM

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Erin Chao Ling

Senior Lecturer

University of Surrey

UNITED KINGDOM

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Mário Passos Ascenção

Principal Lecturer

Haaga-Helia University of Applied Sciences

FINLAND

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Aarni Tuomi

Research Interests

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Articles (13)

After the Hype: Managerial Impacts of Planned (Dis)continuance of Service Robot Usage

Strategies for communicating and mitigating algorithmic control on delivery platforms

Drivers of generative AI adoption in higher education through the lens of the Theory of Planned Behaviour

Remote Cultural Events: Investigating the Usefulness of Live Streaming for Creating Cultural and Social Engagement in Communities of Older Adults

Intelligent automation in hospitality: exploring the relative automatability of frontline food service tasks

Ghost production: applying the Servuction model to establish a typology and propose a research agenda for on-demand restaurant food delivery

Reimagining the sustainable social development of AI for the service sector: the role of startups

Drivers of organizational adoption of automation

Factors influencing users' adoption and use of conversational agents: A systematic review

Spicing up hospitality service encounters: the case of Pepper™

Deepfake consumer reviews in tourism: Preliminary findings

Applications and Implications of Service Robots in Hospitality

x=(tourism_work) y=(sdg8) while y=true: automate(x)

Collaborators (7)

Graham Miller

Davide Spallazzo

Athina Ioannou

Brana Jianu

Iis Tussyadiah

Erin Chao Ling

Mário Passos Ascenção

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