Abigail Wood

This discussion paper considers some of the practical and ethical aspects of doing qualitative interviews using synchronous online visual technologies within a shifting research context. It is argued that the immediate access to potential participants and subsequent data collection necessitate adjustment to the ways in which qualitative researchers understand and apply ethics, accountability, and responsibility in their data collection processes. We examine the parallels between interviewing face-to-face and interviewing using technology from a practical and integral perspective. In the online environment researchers require a heightened sensitivity and awareness of their attitudes, knowledge, and skills before, during and after the interview to ensure that the process is safe, rigorous and meaningful for collecting comprehensive qualitative data. To do this, we consider how to plan, conduct and end online interviews using voice over internet protocol.