Clara Silveira

Social organizations by the nature of their activities play a fundamental role with communities. The use of information and communication technologies enhances this objective towards the provision of services to increasingly integrated citizens. The article presents a module of multidisciplinary prototype and information aggregator to support the management of the provision of services of a social organization. The research methodology adopted is design science research, given the specificity of the problem. Requirements models, data models, system architecture, and finally, the design of the multidisciplinary prototype are presented. The conceptualization of the prototype aims to contribute to the management of the assertiveness of a part of the city in order to be able to optimize the management of a community neighborhood in several valences including conditions of habitability and to contribute to promoting smart governance.