Eka Diraksa PUTRA

About

Eka Diraksa Putra is an Associate Professor of Management at Institut Paul Bocuse, France. His research focuses on the impact of robots and artificial intelligence on employee perceptions and industry dynamics, with notable articles addressing employee fear related to human-like robots and customer satisfaction in the hotel sector. Additionally, he has explored methodological biases in lodging research, contributing to the academic discourse on service automation and management practices.