Elsa Vieira

About

Professor Adjunto Elsa Vieira is affiliated with the Instituto Politécnico de Santarém in Portugal. Her research primarily focuses on the evaluation of service quality in the fitness industry, particularly as perceived by non-gym attendees, and the strategic approaches adopted by private fitness centers and their effects on financial performance. With a keen interest in sociodemographic factors, she contributes significantly to the understanding of customer experiences in health-related services.