Hiba J. Barqawi

Background: The increase in the quality and availability of health information as well as the accessibility of Internet-based sources, has driven growing demand for online health information. Information preferences are influenced by many factors, including information needs, intentions, trustworthiness, and socioeconomic variables. Hence, understanding the interplay of these factors helps stakeholders provide current and relevant health information sources to assist consumers in assessing their healthcare options and making informed medical decisions. Aims: To assess the different sources of health information sought by the UAE population and to investigate the level of trustworthiness of each source. Methods: The study adopted a descriptive online cross-sectional design. A self-administered questionnaire was used to collect data from UAE residents aged 18 years or above between July 2021 and September 2021. Health information sources, their trustworthiness, and health-oriented beliefs were explored through univariate, bivariate, and multivariate analysis in Python. Results: A total of 1083 responses were collected, out of which 683 (63%) were females. Doctors were the first source of health information (67.41%) before COVID-19, whereas websites were the first source (67.22%) during the pandemic. Other sources, such as pharmacists, social media, and friends and family, were not prioritized as primary sources. Overall, doctors had a high trustworthiness of 82.73%, followed by pharmacists with a high trustworthiness of 59.8%. The Internet had a partial trustworthiness of 58.4%. Social media and friends and family had a low trustworthiness of 32.78% and 23.73%, respectively. Age, marital status, occupation, and degree obtained were all significant predictors of Internet usage for health information. Conclusions: The population in the UAE commonly obtains health information from doctors who have been shown to have the highest trustworthiness; this is despite it not being the most common source used.

Patients infected with coronavirus have new experiences and hence new needs from the healthcare sector. Acknowledging patients’ experiences can exhibit promising outcomes in coronavirus management. Pharmacists are considered a vital pillar in managing patients’ experiences during their infection. A cross-sectional study was conducted to assess the experiences of COVID-19-infected individuals and the roles of pharmacists in the United Arab Emirates. The survey was face- and content-validated after being developed. Three sections were included in the survey (demographics, experiences of infected individuals, and the roles of pharmacists). Data were analyzed using the Statistical Package for the Social Sciences. The study participants (n = 509) had a mean age of 34.50 (SD = 11.93). The most reported symptoms among participants were fatigue (81.5%), fever (76.8%), headache (76.6%), dry cough (74.1%), muscle or joint pain (70.7%), and sore throat (68.6%). Vitamin C was the most used supplement (88.6%), followed by pain relievers (78.2%). Female gender was the only factor associated with symptom severity. About 79.0% agreed that the pharmacist played an important and effective role during their infection. The most reported symptom was fatigue, with females reporting more severe symptoms. The role of the pharmacist proved to be vital during this pandemic.