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Ida Lindgren

PhD, Associate Professor (Docent, bitr.prof)

Linköping University

Sweden

Research Interests

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Professors in Sweden

Articles (13)

Year:

2027

Year:

2026

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2026

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2026

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2024

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2024

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2024

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2024

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2023

Year:

2023

Year:

2023

Year:

2023

Year:

2023

Collaborators (2)

Katarina L Gidlund

Professor

Mid Sweden University

SWEDEN

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Elin Wihlborg

Professor

Linköping University

SWEDEN

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Ida Lindgren

Research Interests

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Articles (13)

What Does Access to Digital Public Services Require from Citizens?

The services interaction framework: A framework to classify and manage public encounters

Digital First? Understanding Citizens' Communication Needs in Digital Public Encounters

Driving Change Through Interdependent Routines

Organizational conditions required to implement RPA in local government: Insights from a Swedish case study

Automated Decision-Making in the Public Sector: A Multidisciplinary Literature Review

RPA and Robot Imaginaries in Swedish Local Government - Terminator or Colleague of the Month?

What Public Services are Suitable for Digitalization? - A Classification of Public Service Characteristics

Institutional Re-design for a Digital Era - Learning from Cases of Automation

Digitalization and automation for the sake of IT? Insight from automation initiatives in Swedish municipalities

Ironies of Public Service Automation – Bainbridge Revisited

Robot Colleagues in Swedish Municipalities: How RPA Affects the Work Situation of Employees

Untangling the Relationship Between Public Service Automation and No-Stop Government

Collaborators (2)

Katarina L Gidlund

Elin Wihlborg

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