Irene Cenni
Prof. dr.
Ghent University
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Prof. dr. Irene Cenni is a faculty member at Ghent University, Belgium. Her research focuses on online communication, particularly within the context of tourism and hospitality, as evidenced by her recent articles analyzing hotel reviews and online experiences on platforms such as TripAdvisor and Airbnb. Her work includes examining the genres of negative reviews, reciprocal compliments, and the metacommunication in digital tourism discourse.
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