Margaret Balfour

About

Margaret Balfour is the Chief of Quality & Clinical Innovation at Connections Health Solutions in the United States. Her research primarily focuses on behavioral health crisis services, including the effectiveness of peer coaching in suicide recovery and the design of systems for high-acuity populations. She has contributed to the academic discourse on quality measurement in crisis systems and the impact of virtual navigation programs on behavioral health admissions. Margaret's recent works emphasize the importance of accessibility and collaboration in crisis service delivery.