Marisa J. G. P. Oliveira

The following work aims to show how a combination of continuous improvement (CI) and Lean tools can reduce waste and process variability along an air-conditioned pipe production line (PL), calculate its capacity, and improve its efficiency to achieve the expected productivity. A variability study focused on the PL’s balancing was conducted to identify and reduce possible bottlenecks, as well as to evaluate the line’s real capacity. Several layout improvements were made to upgrade the line’s operational conditions and reduce unnecessary movements from the workers. The Constant Work-In-Progress (CONWIP) methodology was also applied to ease the component’s production management in the preparation stage. Additional modifications were implemented to support production and to contribute to the increases in efficiency, quality, and safety on the line. The results revealed an increase in the line’s capacity, associated with an efficiency rise from 28.81% to 47.21% from February to June 2023. The overall equipment effectiveness (OEE) in the same period increased by 18%. This demonstrates that, by interactively applying a mix of tools and methodologies, it is possible to achieve better performance of production lines. This knowledge can help scholars and practitioners to apply the same set of tools to solve usual problems in cell and production lines with performance below expectations.