Petr Suchanek

Assoc. Prof.

Masaryk University

Czech Republic

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About

Dr. Petr Suchanek is an Associate Professor at Masaryk University in the Czech Republic. His research focuses on generative artificial intelligence in management education, customer satisfaction models, and consumer behavior. He has recently published articles exploring the relationship between customer satisfaction and financial performance, as well as the impact of online purchasing on customer lifetime value.

Articles (14)

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2025

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2025

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2025

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2025

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2025

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2024

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2024

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2023

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2021

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2021

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2021

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2021

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2020

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2020

Collaborators (1)

Ludvik Eger

Associate Professor

University of West Bohemia

CZECH REPUBLIC

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Petr Suchanek

Research Interests

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Articles (14)

Generative artificial intelligence expectations and experiences in management education: ChatGPT use and student satisfaction

Generative artificial intelligence expectations and experiences in management education: ChatGPT use and student satisfaction

Business Performance as a Relationship Between Models of Customer Satisfaction and Financial Performance

The customer satisfaction model in the mobile telecommunications sector after Covid-19 pandemic

The customer satisfaction model in the mobile telecommunications sector after Covid-19 pandemic

The impact of online purchase behaviour on customer lifetime value

The relationship of consumer psychology and consumer experience to consumer satisfaction and organisational performance: literature review

Modelling Customer Satisfaction of Smartphones in the Czech Republic

Modelling Customer Satisfaction with Food

Business Financial Performance In The Context Of Customer Satisfaction Management

Modelling Customer Satisfaction with Food

Business Financial Performance In The Context Of Customer Satisfaction Management

Face-to-face and Electronic Communication with Customers in Retailing and Company Performance: A Case Study in the Electronics and Communication Equipment Retail Industry in the Czech Republic

FACE-TO-FACE AND ELECTRONIC COMMUNICATION WITH CUSTOMERS IN RETAILING AND COMPANY PERFORMANCE: A CASE STUDY IN THE ELECTRONICS AND COMMUNICATION EQUIPMENT RETAIL INDUSTRY IN THE CZECH REPUBLIC

Collaborators (1)

Ludvik Eger

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