Susan J. Kutz

Many Indigenous communities in Canada lack access to veterinary services due to geography, affordability, and acceptability. These barriers negatively affect the health of animals, communities, and human–animal relationships. Canadian veterinary colleges offer veterinary services to Indigenous communities through fourth-year veterinary student rotations. Ensuring that the students and other volunteer veterinary service providers (VSP) are adequately prepared to provide contextually and culturally appropriate care when working with Indigenous peoples has not been explicitly addressed in the literature. We explored the experiences of VSP delivering services in unfamiliar cultural and geographic settings and identified: what pre-clinic training was most helpful, common challenges experienced, and personal and professional impacts on participants. Fifty-two VSP (veterinarians, animal health technicians and veterinary students) who participated in clinical rotations offered by five Canadian veterinary colleges between 2014 and 2022 completed online surveys. Respondents shared their pre-clinic expectations, sense of preparedness to practice in a remote Indigenous community, their clinical and community experiences, and any personal and professional impacts from the experience. Data were analyzed using a directed content analysis approach. Respondents highlighted which pre-clinic training was most valuable and what they felt unprepared for. Community infrastructure and resources were concerns and many felt unprepared for the relational and communication barriers that arose. VSP were uncomfortable practicing along a spectrum of care with limited clinical resources. Many VSP identified positive personal and professional impacts. Our findings suggest that pre-clinic orientations focused on contextual care in limited resource settings could better prepare VSP to serve underserved Indigenous communities.