Xin (Robert) Luo

Professor

University of New Mexico

United States

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Professor Xin (Robert) Luo is a faculty member at the University of New Mexico, USA. His research interests include user engagement in online health communities, the impact of digital transformation on organizational performance, and the psychological effects of gamified learning systems. He has published numerous articles addressing topics such as online healthcare services, digital scarcity, and consumer behavior in the context of resale platforms.

Articles (29)

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2023

Collaborators (7)

Laura Ruiz Santiago

Assistant Professor

NEOMA Business School

FRANCE

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Yan Chen

Associate Professor

Florida International University

UNITED STATES

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Bin Wang

Robert C. Vackar Professor of Business and Professor of Information Systems

The University of Texas Rio Grande Valley - Edinburg Campus

UNITED STATES

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Gregory J. Bott

Assoc. Professor

University of Alabama, Tuscaloosa

UNITED STATES

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Liangfei Qiu

Associate Professor

University of Florida

UNITED STATES

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Paul Lowry

Suzanne Parker Thornhill Chair Professor and Eminent Scholar in Business Information Technology; and BIT Ph.D. Program Director

Virginia Tech

UNITED STATES

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Fujun Lai

University of Southern Mississippi

UNITED STATES

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Xin (Robert) Luo

Research Interests

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About

Articles (29)

An empirical investigation of users’ engagement in online health communities for chronic diseases

Too good to be true? The impact of distinction badges on patient satisfaction with online healthcare services

From emotion to reflection: leveraging EmotionPrompt strategy to empower self-determination in decision-making with generative artificial intelligence

Unveiling the paradox of NFT digital scarcity: Impacts of digital scarcity on online trading and social behaviors

Transferring, Eliminating, or Both? The Strategic Impact of Resale Platforms and Consumer Learning on Coping with Consumer Uncertainty

Revisiting Seller Reputation: Impact of Internal and External Reputation on Sales in Online Knowledge Payment Markets

The Effects of Anchors’ Multimodal Features on Fan Conversion in Live-streaming E-commerce

The Impact of Digital Transformation on the Sustainable Performance of Organizations: A Configurational Approach

Understanding the postadoption use of gamified learning systems against the conflicting role of the game layer

Wearable discontinuance: Pathways in the volitional information systems discontinuance process

Blockchain-driven decentralized identity management: An interdisciplinary review and research agenda

Examining how emotions affect online audience retention: Empirical evidence from livestreaming electronic commerce platforms

Win by Hook or Crook? Self-Injecting Favorable Online Reviews to Fight Adjacent Rivals

The impact of supply chain transparency on financing offerings to firms: the moderating role of supply chain concentration

The IT‐driven ridesharing economy at the base of the pyramid: Unravelling the impact of uncertainty reduction on drivers' engagement in ridesharing

How does big data analytics capability affect firm performance? Unveiling the role of organisational resilience and environmental dynamism

Discovering the Juxtaposed Affordances in Digitally Transformed Live Streaming E-commerce: a Mixed-Methods Study from a Vicarious Learning Perspective

The influence of affective processing on phishing susceptibility

Technology-driven mandatory customer participation: a new recovery strategy to promote customers’ online post-recovery satisfaction

Toward a design theory of strategic enterprise management business intelligence (SEMBI) capability maturity model

The role of the espoused tight culture in value assessment of social media use

Identifying the idiosyncrasies of behavioral information security discourse and proposing future research directions: A Foucauldian perspective

How have firms transformed and executed IT-enabled remote work initiatives during the COVID-19 pandemic? Conceptualization and empirical evidence from Spain

When carrots and sticks meet: A mixed-methods study on internet taxi drivers’ job engagement in the IT-driven sharing economy

Social Media-Enabled Customer Co-Creation Experience Value: Conceptualisation and Measurement

How do live-streaming platforms facilitate persuasion in political campaigns? Theory and empirical evidence from the perspective of affordance actualization

The categorical paradoxes in the sharing economy: Empirical evidence from Airbnb

How to build supply chain resilience: The role of fit mechanisms between digitally-driven business capability and supply chain governance

Moving Consumers from Free to Fee in Platform-Based Markets: An Empirical Study of Multiplayer Online Battle Arena Games

Collaborators (7)

Laura Ruiz Santiago

Yan Chen

Bin Wang

Gregory J. Bott

Liangfei Qiu

Paul Lowry

Fujun Lai

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