Diego Monferrer Tirado

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Associate Professor

Universitat Jaume I

Spain

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About

Diego Monferrer Tirado is an Associate Professor at Universitat Jaume I in Spain. His research areas focus on customer experiences, corporate social responsibility, and sustainability within service ecosystems, particularly in the context of tourism and banking. He has authored several recent articles that explore consumer vulnerability and the impact of education and worklife on sustainable development amid uncertainty. His work contributes to understanding the transformative perspectives in service delivery and customer interactions.

Recent Grants

Grant: Close

Análisis del uso de robots turísticos en la generación de experiencias turísticas en el ámbito del hospitality y su integración en el ámbito laboral de los empleado

Open Date: 2022-01-01

Close Date: 2024-12-01

Grant: Close

El uso de robots sociales en el sector turístico: análisis de la percepción del cliente de hospitality

Open Date: 2021-09-01

Close Date: 2024-08-01

Grant: Close

Elaboración del plan de marketing del puerto de Castellón 2021-2022

Open Date: 2021-03-01

Close Date: 2021-09-01

Grant: Close

Influencia de la sostenibilidad y la gastronomía de un destino turístico en la evaluación de la experiencia del turista

Open Date: 2020-01-01

Close Date: 2021-12-01

Grant: Close

El lugar de origen como eje central de una estrategia de posicionamiento: ¿tiene sentido hoy apelar al sentimiento etnocentrista?

Open Date: 2018-01-01

Close Date: 2019-12-01

Articles (12)

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2024

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2024

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2023

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2023

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2023

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2023

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2023

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2023

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2023

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2022

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2022

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2022

Collaborators (3)

Alma Rodríguez-Sánchez

Profesora Titular

Universitat Jaume I

SPAIN

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Miguel Angel Moliner

Full Professor

Universitat Jaume I

SPAIN

View details

Marta Estrada

Profesor

Universitat Jaume I

SPAIN

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Diego Monferrer Tirado

Research Interests

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About

Recent Grants

Articles (12)

Guest editorial: Consumer vulnerability in the banking context

Co-creating customer experiences in service ecosystems: a study in a tourist destination

Vulnerable customers' perception of corporate social responsibility in the banking sector in a post-crisis context

Memorable customer experiences and autobiographical memories: From service experience to word of mouth

Memorable customer experiences and autobiographical memories: From service experience to word of mouth

Sustainability and local food at tourist destinations: a study from the transformative perspective

Education and Worklife in Times of Uncertainty: Challenges Emerging from the COVID-19 Pandemic in the Field of Sustainable Development

Sustainable service ecosystems from the transformative value perspective: A study in tourism destinations

Sustainable service ecosystems from the transformative value perspective: A study in tourism destinations

SMART CITIES, SMART FACTORIES Y SMART PORTS EN LAS PROVINCIAS CHINAS DE GUANGDONG Y HAINAN: OPORTUNIDADES PARA LAS EMPRESAS EXTRANJERAS

¿VOLVERÁN LOS ESTUDIANTES CHINOS A ESTUDIAR IDIOMA Y NEGOCIOS EN LA UNIVERSIDAD ESPAÑOLA? CÓMO ENFRENTARSE A NUEVOS RETOS EN LA ERA POST COVID19

Does Mindfulness Influence Academic Performance? The Role of Resilience in Education for Sustainable Development

Collaborators (3)

Alma Rodríguez-Sánchez

Miguel Angel Moliner

Marta Estrada

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