Ellen Reeves

There was a significant uptake of remote court hearings during the COVID-19 pandemic for family violence intervention order applications in Victoria, Australia. Remote court hearings can alleviate the burden associated with victim-survivors appearing in court and confronting their alleged perpetrator, and facilitate the efficiency of justice processes. Most research on remote justice models that facilitate victim-survivors’ protection or participation has accounted for practitioner observations, leaving a gap in understanding of how victim-survivors experience remote hearings. Drawing on interviews with 11 lesbian, gay, bisexual, transgender and queer (LGBTQ+) domestic and family violence victim-survivors who participated in remote family violence intervention order hearings in Victoria during the pandemic, this article reveals that while remote hearings can promote feelings of safety, control and procedural justice, the process can also work to invisiblise some victim-survivors. Ultimately, we find that these tensions reflect the gendered dimensions and experiences that monopolise the intervention order process more generally.

Family violence and mental health are pervasive and wicked problems, and the state of Victoria (Australia) has emphasised these areas of focus through two dedicated Royal Commissions. Despite the increased prioritisation of mental health and family violence and recognition of existing systems and policy failures, research into the overlap of these two areas remains limited. This article examines the unique and elevated risk factors of mental health consumers experiencing coercive control and poor system experiences/intervention outcomes as victim-survivors. Utilising lived experience accounts from the Royal Commission into Family Violence and the Royal Commission into Victoria's Mental Health System, this study qualitatively analyses 60 submissions and draws compelling parallels between consumer and victim-survivor experiences, and examines how they intersect at critical junctures to exacerbate risk. The findings suggest that mental health consumers have existing experiences and identity aspects that put them at high risk of being targeted by coercive control and experiencing unique tactics of abuse related to their mental health diagnoses. This article highlights that lived experience expertise is essential for bridging the gap in policy and practice.