Ger Koole

University of Amsterdam

Netherlands

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Articles (15)

Churn management in hospitality

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Year:

2025

Call center data analysis and model validation

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Year:

2025

An investigation of the exposure effect of recommender systems in hospitality

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Year:

2024

A hierarchical agglomerative clustering for product sales forecasting

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Year:

2023

A Practice-Oriented Overview of Call Center Workforce Planning

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Year:

2023

Modeling COVID-19 hospital admissions and occupancy in the Netherlands

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Year:

2023

Transfer learning across datasets with different input dimensions

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Year:

2023

Anomaly detection in univariate time series incorporating active learning

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Year:

2023

Demand Forecasting Using Smoothed Demand Curves in Hospitality

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Year:

2022

Optimal call center forecasting and staffing

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Year:

2022

The slow-server problem with multiple slow servers

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Year:

2022

Should we wait before outsourcing? Analysis of a revenue-generating blended contact center

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Year:

2021

A machine learning approach to itinerary-level booking prediction in competitive airline markets

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Year:

2021

Front-office multitasking between service encounters and back-office tasks

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Year:

2020

An adaptive priority policy for radiotherapy scheduling

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Year:

2020

Collaborators (1)

Siqiao Li

University of Amsterdam

NETHERLANDS

Ger Koole

Research Interests

Explore related searches

Contact this professor

Articles (15)

Churn management in hospitality

Call center data analysis and model validation

An investigation of the exposure effect of recommender systems in hospitality

A hierarchical agglomerative clustering for product sales forecasting

A Practice-Oriented Overview of Call Center Workforce Planning

Modeling COVID-19 hospital admissions and occupancy in the Netherlands

Transfer learning across datasets with different input dimensions

Anomaly detection in univariate time series incorporating active learning

Demand Forecasting Using Smoothed Demand Curves in Hospitality

Optimal call center forecasting and staffing

The slow-server problem with multiple slow servers

Should we wait before outsourcing? Analysis of a revenue-generating blended contact center

A machine learning approach to itinerary-level booking prediction in competitive airline markets

Front-office multitasking between service encounters and back-office tasks

An adaptive priority policy for radiotherapy scheduling

Collaborators (1)

Siqiao Li

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