Heejin Chang

About

Heejin Chang is a Lecturer at the University of Southern Queensland in Australia. Her research focuses on areas such as Total Quality Management in legal systems, L2 academic presentation fluency, cross-cultural communication, and the development of open educational resources. Recent articles authored by Dr. Chang address the impact of TQM on higher education, linguistic influences on pausing behavior in presentations, and innovative tools for enhancing L2 speaking skills in academic contexts.