Holger Roschk

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Full Professor

Aalborg University

Denmark

Research Interests

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Recent Grants

Grant: Close

Service Recovery: Coalition Formation and Social Exclusion

Open Date: 2021-06-15

Close Date: 2024-12-14

Articles (6)

Year:

2023

Year:

2023

Year:

2022

Year:

2022

Year:

2022

Year:

2020

Collaborators (6)

Masoumeh Hosseinpour

Aarhus University

DENMARK

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Ben Marder

University of Edinburgh Business School

UNITED KINGDOM

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Amin Nazifi

University of Birmingham

UNITED KINGDOM

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Nadia Jimenez

Profesora Titular de Universidad

Universidad de Burgos

SPAIN

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Jan Breitsohl

University of Glasgow

UNITED KINGDOM

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Denitsa Dineva

Senior Lecturer

Cardiff University

UNITED KINGDOM

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Holger Roschk

Research Interests

Contact this professor

Recent Grants

Articles (6)

Consumer-to-consumer conflicts and brand moderation strategies during COVID-19 service failures: a framework for international marketers

Coalitions and Their Negative Consequences: An Examination in Service Failure-Recovery Situations

Investigating consumers’ motives for consumer brand-cyberbullying on social media

Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions

Cognitive Image, Mental Imagery, and Responses (CI-MI-R): Mediation and Moderation Effects

Pleasant Ambient Scents: A Meta-Analysis of Customer Responses and Situational Contingencies

Collaborators (6)

Masoumeh Hosseinpour

Ben Marder

Amin Nazifi

Nadia Jimenez

Jan Breitsohl

Denitsa Dineva

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