Denitsa Dineva

Senior Lecturer

Cardiff University

United Kingdom

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Articles (5)

Year:

2024

Year:

2023

Year:

2022

Year:

2022

Year:

2020

Collaborators (5)

Masoumeh Hosseinpour

Aarhus University

DENMARK

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Olaya Moldes

Lecturer

Cardiff University

UNITED KINGDOM

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Lisbeth Ku

Lecturer

De Montfort University

UNITED KINGDOM

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Holger Roschk

Full Professor

Aalborg University

DENMARK

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Jan Breitsohl

University of Glasgow

UNITED KINGDOM

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Denitsa Dineva

Research Interests

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Articles (5)

Schadenfreude and Sympathy: Observer Reactions to Malicious Joy During Social Media Service Recovery

Consumer-to-consumer conflicts and brand moderation strategies during COVID-19 service failures: a framework for international marketers

Managing trolling in online communities: an organizational perspective

Has the COVID‐19 pandemic made us more materialistic? The effect of COVID‐19 and lockdown restrictions on the endorsement of materialism

Consumer Responses to Conflict-Management Strategies on Non-Profit Social Media Fan Pages

Collaborators (5)

Masoumeh Hosseinpour

Olaya Moldes

Lisbeth Ku

Holger Roschk

Jan Breitsohl

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