Funded PhD in AI in Retail Returns, Fraud Detection and Human–AI Governance at University of Greenwich
Funded PhD opportunity at the
University of Greenwich
for
October 2026 entry
, based in
Greenwich Business School
and the
School of Business, Operations and Strategy
.
Project title:
The Double-Edged Sword of AI in Retail Returns: Generative Fraud Risks, Agentic Detection, and Responsible Human–AI Governance
.
This interdisciplinary doctoral project examines how
artificial intelligence
is reshaping
retail returns management
, with a focus on both opportunities and risks. Key themes include
generative AI
,
agentic AI
,
AI-enabled fraud detection
,
consumer behaviour
,
return decisions
,
responsible human–AI governance
, and
digital transformation in retail operations
.
The research environment includes
Greenwich Business School
and the
Networks and Urban Systems Centre (NUSC)
, offering an interdisciplinary setting connected to
retail operations
,
supply chain management
,
business analytics
, and
AI/data-driven decision making
.
The supervisory team is led by
James Quang Huy Duong
(Senior Lecturer in Business Operations), with
Dr. Mao Xu
and
Professor Li Zhou
as co-supervisors.
Applicants from
Operations Management
,
Supply Chain Management
,
Business Analytics
,
Retail and Marketing
,
Data Science / Artificial Intelligence
,
Finance and Banking
, or related business/technology disciplines are encouraged to apply.
Funding:
funded PhD scholarship. No stipend amount or detailed package is stated in the post.
Deadline:
closing date is
4 August 2026 at 23:59
.
How to apply:
read the official advertisement, prepare your application, and submit via the University of Greenwich application details. The announcer invites prospective applicants to contact him before applying to discuss research fit and interests.
