James Quang Huy Duong

Funded PhD opportunity at the University of Greenwich for October 2026 entry , based in Greenwich Business School and the School of Business, Operations and Strategy . Project title: The Double-Edged Sword of AI in Retail Returns: Generative Fraud Risks, Agentic Detection, and Responsible Human–AI Governance . This interdisciplinary doctoral project examines how artificial intelligence is reshaping retail returns management , with a focus on both opportunities and risks. Key themes include generative AI , agentic AI , AI-enabled fraud detection , consumer behaviour , return decisions , responsible human–AI governance , and digital transformation in retail operations . The research environment includes Greenwich Business School and the Networks and Urban Systems Centre (NUSC) , offering an interdisciplinary setting connected to retail operations , supply chain management , business analytics , and AI/data-driven decision making . The supervisory team is led by James Quang Huy Duong (Senior Lecturer in Business Operations), with Dr. Mao Xu and Professor Li Zhou as co-supervisors. Applicants from Operations Management , Supply Chain Management , Business Analytics , Retail and Marketing , Data Science / Artificial Intelligence , Finance and Banking , or related business/technology disciplines are encouraged to apply. Funding: funded PhD scholarship. No stipend amount or detailed package is stated in the post. Deadline: closing date is 4 August 2026 at 23:59 . How to apply: read the official advertisement, prepare your application, and submit via the University of Greenwich application details. The announcer invites prospective applicants to contact him before applying to discuss research fit and interests.