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Moon Moon Haque
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United Arab EmiratesResearch Interests
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Articles (12)
Year:
2025
Year:
2025
Year:
2025
Year:
2025
Year:
2025
This study attempts to establish the relationship between market dynamics and service components for the quality of the service of e-banking over a period of 5 years. The study used the Kano et al. (1984) questionnaire to identify the 15 variables, determining the customer’s satisfaction for quality improvement in e-banking services, based on a survey conducted among bank customers. Kano model’s attributes of CS were quantified by calculating the CS and dissatisfaction index with the average satisfaction coefficient over the time frame. The study concludes that over time, the customer requirement has gone through a major shift from one category to the other. To maximize customer satisfaction, this study will help the banking sector to identify the essential and competitive customer requirements, and design products and services accordingly.
Year:
2022
Year:
2021
Year:
2021
Year:
2021
Year:
2020
Year:
2020
Year:
2020
Collaborators (111)
Mohd Shanawaz
Assistant Professor
jazan university
Muktar Ahmed
Data Scientist
Flinders University
Umar Bello
Lecturer
Glasgow Caledonian University
Akshaya Bhagavathula
Full Professor of Epidemiology
North Dakota State University
Áurea Madureira-Carvalho
External Professor
Universidade do Porto Faculdade de Medicina
SAMPATH KUMAR AMARAVADI
Assistant Professor
University of Birmingham
Ahmad Alkhatib
Professor of Life Sciences
Birmingham City University
Buna Bhandari
Indiana University South Bend
Davide Golinelli
Assistant Professor
University of Siena
Sivesh K Kamarajah
University of Birmingham
Nathalie Conrad
Associate Professor
University of Oxford
M. Azhar Hussain
Professor
Roskilde University
Lennart Reifels
University of Melbourne
Rajesh Sachdeva
Associate Professor of Medicine
Emory University
Priyadarshini Bhattacharjee
Paul Corris Training Scholarship
Newcastle University
Bhoomadevi A
Professor & Asst. Director
Amity University Noida
Ulric Abonie
Assistant Professor
Northumbria University
Luca Falzone
Assistant Professor
University of Catania
Sandra Barteit
Research Group Leader
University Hospital Heidelberg
Theophilus Emeto
Associate Professor Biostatistics
James Cook University
Luís Belo
Assistant Professor with Habilitation
Faculty of Pharmacy, University of Lisbon
Md Belal Hossain
Stanford University
Emeka W. Dumbili
Assist Prof (Ad Astra Fellow)
Dublin City University
Maseer Khan
Associate Professor and Quality coordinator for Epidemiology Program
jazan university
Adeniyi Francis Fagbamigbe
Coventry University
Atte Meretoja
University of Helsinki
Chulwoo Park
Assistant Professor
University of Maryland Baltimore County
Graeme Hankey
Perron Institute for Neurological and Translational Science
Quynh Xuan Nguyen Truong
Assistant Professor of Global Health and Social Medicine
VinUniversity
Vinaytosh Mishra
Director
Gulf Medical University
Qiping Fan
Assistant Professor of Epidemiology
Clemson University
Amal AlZahmi
Assistant Professor
United Arab Emirates University
Mohamed Ibrahim Husseiny Elsayed
Associate Research Professor
City of Hope
Ibrahim Elsohaby
City University of Hong Kong
Paraskevi Papadopoulou
Professor
The American College of Greece
Norma Bulamu
Flinders University
Shuvarthi Bhattacharjee
Early Stage Researcher
University of Brighton
MOHAMMAD AHMMAD MAHMOUD AL ZOUBI
Graduate Teaching Assistant
The University of Texas Health Science Center at Houston
Angelo Capodici
-
Velizar Shivarov
-
Haiqiang Yao
Research Scientist
University of Chicago
Rahman Shiri
Finnish Institute of Occupational Health
Jennifer Dunne
Curtin University
Janet Leasher
Full Professor
-
Jing Sun
Professor
Griffith University Griffith Health
Madhan Balasubramanian
Senior Lecturer in Health Care Management
Flinders University
Fahad Hanna
Associate Professor of Public Health
Torrens University Australia
Domenico Azzolino
Fondazione IRCCS Ca' Granda Ospedale Maggiore Policlinico
Said El Ashker
Associate professor
imam abdulrahman bin faisal university
Yuichi Yasufuku
Specially Appointed Assistant Professor
Osaka University
Sara Samadzadeh
Charité - Universitätsmedizin Berlin
Maryam Alharrasi
-
Richard Burns
The Australian National University
Lemma Negesa Bulto
Flinders University
Xiaoqi Feng
Professor of Urban Health and Environment
University of New South Wales
Hassan Abolhassani
Assistant Professor
Karolinska Institutet
Michal Koščík
Assistant professor
Masaryk University
Nasser Bagheri
Professor and Director od Visual and Decision Analytics (VIDEA) lab
University of Canberra
Nadeem Shafique Butt
Professor
king abdulaziz university
Qazi Mohammad Sajid Jamal
Professor
-
Jagroop Singh
Assistant Professor
Gulf Medical University
Oleksii Korzh
Head of Department
-
Patrick W.H Kwong
Assistant Professor
The Hong Kong Polytechnic University
Jaimon Kelly
Senior Research Fellow
University of Queensland
Anirudh B. Acharya
university of sharjah
Sonia Cerrai
Consiglio Nazionale delle Ricerche
Om Prakash Kurmi
Professor in Climate Change and Health
University of Lincoln
Ravi Mehrotra
Hon. Professor
Hull York Medical School
Zhongyang Guan
Curtin University
Andrea Maugeri
University of Catania
Thomas Astell-Burt
University of Sydney
Ukachukwu Abaraogu
University of the West of Scotland
Rishan Adha
Research Associate/Wissenschaftliche Mitarbeiterin
RWTH Aachen University
Mohammed G. M Zeariya
Associate Professor of Medical Entomology
Al-Azhar University
Abdalla Z Mohamed
Assistant professor
United Arab Emirates University
Utsav Parekh
All India Institute of Medical Sciences
Natansh Modi
University of South Australia
Tope Oyelade
Lecturer
Keele University
Ismaeel Yunusa
Assistant Professor
University of South Carolina
Abu Sayeed
Assistant Scientist
icddr,b
Sangeeta Saxena
Assistant Professor
Coastal Carolina University
Leo Stockfelt
MD, PhD, Consultant, Associate Professor
University of Gothenburg
Saba Tariq
University of Birmingham
Mona Kanaan
Professor in Health Research and Statistics/Dr
University of York
Hairui Yu
The University of Alabama
Akhtar Ali
University of Melbourne
Tung Pham
Assistant Professor
VinUniversity
Paul Lee
Senior Research Associate
University of Southampton
Meseret Derbew Molla
Flinders University
WILLIAMS AGYEMANG-DUAH
Teaching and Research Assistant
Queen's University
Syed Amir Gilani
Professor
university of sharjah
Vivek Gupta
Macquarie University
Sylvester Dodzi Nyadanu
Research Associate
Curtin University
Wei Li
Yale University
Ute Mons
University Professor
Heidelberg University
Vikram Niranjan
Assistant Professor of Public Health
University of Limerick
Susanne Breitner
Senior Scientist
Ludwig-Maximilians-Universität München
Prince Peprah
Macquarie University
Simone Perna
Università degli Studi di Torino
Maja R Radojčić
University of Oxford
Basema Saddik
Professor and Acting Chair of Public Health and Epidemiology; Adjunct Professor
Khalifa University
Godfred Menezes
Assistant Professor
university of ha’il
BILLINGSLEY KAAMBWA
Flinders University
Luai Ahmed
Professor
United Arab Emirates University
Rajiv Chowdhury
Professor and Chair of Global Health
Florida International University
Martin Siegel
Professor
University of Greifswald
Lei Si
Associate Dean, Higher Degree Research
University of Western Sydney
Tomasz Karpinski
GBD Senior Collaborator
Poznan University of Medical Sciences
Dr. Balasankar Ganesan
Associate Dean (Academic & Research)
School of American Education, Institute of Health & Management
Haipeng Liu
Coventry University
Gopal Nambi
Professor
prince sattam bin abdulaziz university
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