Pola Q Wang

Senior Lecturer

Auckland University of Technology, New Zealand

New Zealand

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About

Pola Q Wang is a Senior Lecturer at Auckland University of Technology in New Zealand. Her research focuses on the hospitality industry's intersection with creativity, generational engagement with AI, and gender dynamics within professional settings. Recent publications include studies on employee empowerment, career withdrawal intentions, and personalized guest experiences using generative AI.

Articles (7)

Crafting creativity and its impact on the trajectory of career withdrawal intentions of hospitality employees: A latent growth modeling approach

Year:

2025

Generational engagement with AI in hospitality: human–AI interaction perspectives across the service process

Year:

2025

Glass ceiling with obstacles: a study of work engagement and work empowerment of women in the hospitality industry of New Zealand

Year:

2025

Personalizing guest experience with generative AI in the hotel industry: there's more to it than meets a Kiwi’s eye

Year:

2025

The empowering, the empowered, and the empowerment disparity: A multilevel analysis of the integrated model of employee empowerment

Year:

2023

Does Gender Difference Matter in the Generation Z Customers’ Nightclub Experience?

Year:

2022

The impacts of leader–member guanxi and its differentiation on hotel employees moderated by Confucian values

Year:

2020

Collaborators (3)

Dan Zhu

Lecturer

Auckland University of Technology, New Zealand

NEW ZEALAND

Peter B. Kim

Professor

University of Auckland

NEW ZEALAND

Seontaik Kim

Assistant Professor

Morgan State University

UNITED STATES

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