sajjad shokouhyar

About

Dr. Sajjad Shokouhyar is a Senior Lecturer and Discipline Leader at the Australian Institute of Business, Australia. His research areas focus on supply chain management, social media analytics, and sustainability, as reflected in his recent articles addressing customer-centric reverse logistics, warranty claims forecasting, and the impact of social media on consumer behavior. Dr. Shokouhyar's work integrates theoretical frameworks with practical applications to improve decision-making processes in various sectors, particularly in the aftermath of COVID-19.