Shahzad Shaz Ansari

University of Cambridge
Country flagUnited Kingdom

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Articles (6)

Year:

2025

Year:

2025

Individuals bear the weight of emotional distress when exposed to brutality and suffering in warzones. Yet, immersed in scenes of intense human tragedy, they must publicly mask their emotional turmoil. How then may such individuals cope with the emotional distress they suffer but mute? Through the analysis of 53 unsolicited, personal diaries, non‐participant observations in conflict zones, and interviews with Médecins Sans Frontières personnel, we study medical professionals who work in extreme contexts. Employing Goffman's notions of frontstage and backstage behaviour, we reveal silence as an emotional defence mechanism. We argue that this silence is a result of individuals’ deliberate choice rather than being muted by external forces. This choice enables individuals to maintain focus and perform critical, often life‐saving duties under extreme pressure. We find that silence does not imply an absence of emotion nor diminish emotional distress. Instead, silence functions as a protective measure against potential emotional breakdowns. We illustrate how journaling serves as a private refuge for self‐expression, enabling individuals to navigate their emotions and experiences away from scrutiny by others. We contribute to understanding emotional regulation in extreme contexts, and redefine silence as an essential aspect of coping and resilience.

Year:

2024

Year:

2024

Year:

2022

Year:

2021

Collaborators (6)

Jarrod Vassallo

Lecturer

University of Sydney Business School

AUSTRALIA
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Yeonji Seo

Lecturer (Assistant Professor)

University of Sydney

AUSTRALIA
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Saeed Khanagha

University of Amsterdam

NETHERLANDS
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Derek Harmon

Associate Professor

Michigan State University

UNITED STATES
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GIULIA CAPPELLARO

Bocconi University

ITALY
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Sotirios Paroutis

Professor of Strategic Management

University of Warwick

UNITED KINGDOM
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