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Won-Moo Hur

Inha University

South Korea

Research Interests

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Professors in South Korea

Articles (33)

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Collaborators (7)

Hakseung Shin

Assistant Professor

Hanyang University

SOUTH KOREA

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Kyungwon Lee

Kean University

UNITED STATES

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June-ho Chung

Assistant Professor

Konkuk University

SOUTH KOREA

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Kihyon Kim

Assistant Professor

Sejong University

SOUTH KOREA

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Seung-Yoon Rhee

Hongik University

SOUTH KOREA

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Sang-Hoon Lee

Assistant Professor

Loyola Marymount University

UNITED STATES

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Hyewon Park

Assistant Professor

Tennessee Tech University

UNITED STATES

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Won-Moo Hur

Research Interests

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Articles (33)

Collaborating with service robots: enhancing work engagement and job outcomes

Service employees' job insecurity in the era of AI: buffering roles of mindfulness and self-efficacy

Health and safety climates: influences on engagement and retention for frontline service employees

Digital transformation and sales performance in financial services: digital selling climate, social selling and control systems perspectives

How insomnia among frontline service employees drives customer-directed counterproductive work behavior: Mediation of ego depletion and moderation of organizational health climate and health-oriented leadership

Shielding frontline service employees from customer incivility: The roles of service robot support and knowledge

When do service employees with insomnia remain resilient and productive? The buffering role of organizational health climate

When and how generative AI support promotes job crafting: Mediation of GenAI self-efficacy and moderation of GenAI usage

How does green human resource management promote home pro-environmental behavior? Mediation of work pro-environmental behavior and prosocial motivation

Prosocially motivated to craft: exploring the impact of corporate social responsibility perceptions and helping behaviors on job crafting among frontline hotel employees

Customer incivility and emotional labor from the perspective of the transactional model of stress: mediation of customer orientation and moderation of interpersonal conflict

Kindergarten Teachers' Work–Family/Family–Work Conflict and Turnover Intention: Mediation of Work Engagement and Moderation of Career Calling

Beyond Hallyu celebrity appeal: understanding celebrity attractiveness and content creativity as strategic marketing resources in Taiwan

Unpacking social selling in financial services: the interplay of organizational support, social media self-efficacy and sales technology orientation

Service employees’ workplace incivility and career regret: Mediation of organizational dehumanization and moderation of psychological safety

Insomnia and impulsive buying under abusive supervisors: Mediation of ego depletion and moderation of coworker support

Is insomnia detrimental to proactive service performance and customer-directed helping? Mediation of employee resilience and moderation of job crafting

Unlocking emotional labor: how organizational control systems shape frontline service employees’ emotional labor

Why pro-organizational unethical behavior contributes to helping and innovative behaviors: the mediating roles of psychological entitlement and perceived insider status

CSR perceptions, meaningful work and innovative behaviors: the moderated mediation effects of co-worker instrumental and emotional support

How does perceived corporate social responsibility affect job performance during the COVID-19 pandemic? The roles of resilience and help exchange dynamics

Work-from-home satisfaction and task crafting in South Korea: the roles of resilience and job tenure

When and why job-insecure flight attendants are reluctant to behave pro-environmentally

Contribution of sales control in salespeople’s creative selling: Work engagement as a mediator

Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation

Is resting and sleeping well helpful to job crafting? Daily relationship between recovery experiences, sleep quality, feelings of recovery, and job crafting

Relaxation, morning recovery state and customer- and coworker-directed extra-role service behavior: the moderating effect of work–family interface

Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility

Does person-job fit buffer employees from rumination about customer incivility?

Employee creativity in socially responsible companies: Moderating effects of intrinsic and prosocial motivation

Smart technology and service employees’ job crafting: Relationship between STARA awareness, performance pressure, receiving and giving help, and job crafting

Customer showrooming behavior, customer orientation, and emotional labor: Sales control as a moderator

How does corporate hypocrisy reduce customer co-creation behaviors? Moderated mediation analysis of corporate reputation and self-brand connection

Collaborators (7)

Hakseung Shin

Kyungwon Lee

June-ho Chung

Kihyon Kim

Seung-Yoon Rhee

Sang-Hoon Lee

Hyewon Park

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