Yang Cheng

North Carolina State University

United States

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Articles (11)

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2025

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2025

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2025

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2025

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2025

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2024

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2024

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2024

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2024

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2024

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2023

Collaborators (3)

Tugce Ertem-Eray

Assistant Professor

North Carolina State University

UNITED STATES

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Yen-I Lee

Assistant Professor

Washington State University

UNITED STATES

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Chenxing Xie

Assistant Professor

University of Cincinnati

UNITED STATES

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Yang Cheng

Research Interests

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Articles (11)

A Review of Artificial Intelligence Research in Peer-Reviewed Communication Journals

Navigating vaccine misinformation: a study on users’ motivations, active communicative action and anti-misinformation behavior via chatbots

To Leave or Stay During the COVID-19 Crisis: Exploring the Impacts of CSR Motives on Employee Distrust and Turnover Intentions

Leveraging AI in CSR: How social-oriented chatbots influence Chinese consumers’ supportive actions via dialogic communication

Leveraging Artificial Intelligence–Powered Chatbots for Nonprofit Organizations: Examining the Antecedents and Outcomes of Chatbot Trust and Social Media Engagement

Seeking professional help in health crises: The impact of cognitive factors, discrete emotions, and eHealth information seeking on mental health communication

Impacts of the COVID-19 infodemic on emotions through cognitive appraisals

Managing contingent relationships with customers: Examining MNCs’ social media crises in Mainland China

Using a Chatbot to Combat Misinformation: Exploring Gratifications, Chatbot Satisfaction and Engagement, and Relationship Quality

Virtually Enhancing Public Engagement During the Pandemic: Measuring the Impact of Virtual Reality Powered Immersive Videos on Corporate Social Responsibility Communication

<i>Praxis</i>, hashtag activism, and social justice: a content analysis of #StopAsianHate narratives

Collaborators (3)

Tugce Ertem-Eray

Yen-I Lee

Chenxing Xie

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