Cláudia Maria Fileno Miranda Veloso

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Universidade de Aveiro

Portugal

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About

Cláudia Maria Fileno Miranda Veloso is a Professor at Universidade de Aveiro, Portugal. Her research focuses on emotional intelligence, internal marketing, job satisfaction, and socio-emotional skills, with recent studies exploring the impacts of various socio-demographic and organizational factors in both Portugal and Brazil. She has contributed significantly to understanding resilience and sustainability challenges in urban contexts and the Amazon region.

Recent Grants

Grant: Close

UNLOCK - Creativity in HEIs through a Game Design Approach

Open Date: 2020-01-01

Close Date: 2022-12-01

Grant: Close

TURNOUT: Outdoor Tourism Development in the Northern Region of Portugal

Open Date: 2018-07-01

Close Date: 2021-12-01

Grant: Close

Definição de Produtos Turísticos para a Euro-região Norte Portugal-Galiza

Open Date: 2013-01-01

Close Date: 2014-01-01

Grant: Close

Agenda Estratégica dos Territórios da Fronteira Interior/Transmontana da Macrorregião do Sudeste Europeu

Open Date: 2012-01-01

Close Date: 2014-02-01

Articles (20)

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2020

Collaborators (10)

Fernanda A. Ferreira

Full-time associate professor

Escola Superior de Hotelaria e Turismo do Estoril

PORTUGAL

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alexandra I. correia

Professora Adjunta

Instituto Politécnico de Leiria Escola Superior de Tecnologia e Gestão

PORTUGAL

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Deolinda Rebelo

Professora Adjunta

Instituto Politécnico de Leiria

PORTUGAL

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Susana Rachão

Invited Adjunct Professor

Polytechnic Institute of Viana do Castelo

PORTUGAL

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Marianne Vieira

Universidade Aberta

PORTUGAL

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Manuel Fonseca

Professor Adjunto

Instituto Politécnico de Leiria

PORTUGAL

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Jesús Rivera

Profesor titular de universidad

Universidad de Salamanca

SPAIN

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Bruno Sousa

Adjunct Professor

Instituto Politécnico de Leiria Escola Superior de Tecnologia e Gestão

PORTUGAL

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Daniel Ferreira Polonia

Invited Assistant Professor

Universidade de Aveiro

PORTUGAL

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Eunice Lopes

Professora Adjunta

Instituto Politécnico de Tomar

PORTUGAL

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Cláudia Maria Fileno Miranda Veloso

Research Interests

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About

Recent Grants

Articles (20)

THE EFFECT OF SOCIODEMOGRAPHIC, LABOUR, AND ORGANIZATIONAL FACTORS ON EMOTIONAL INTELLIGENCE, INTERNAL MARKETING, JOB SATISFACTION AND LIFE SATISFACTION OF PROFESSIONALS IN PORTUGAL

Urban Sustainability and the Use of Indicators: a Case Study in Águas Claras/ Federal District/ Brazil

Challenges in the Amazon Forest: an Integrative Analysis of the Social, Environmental and Economic Aspects of the Environmental Crisis

Resilience, Regeneration and Sustainability in Brazil in The 21st Century

Toward a scale to assess the emotional intelligence and internal marketing of business employees in Portugal

Resilience, Regeneration and Sustainability in Brazil in The 21st Century

Determinants of Academic Satisfaction: An Empirical Analysis of a Brazilian National Institute

Emotional Intelligence and Internal Marketing as Determinants of Job Satisfaction and Satisfaction with Life among Portuguese Professionals

Socio-emotional Skills in consumers of psychoactive substances

Socio-emotional skills in the context of the Covid-19 Pandemic

Managerial Practices and (Post) Pandemic Consumption of Private Labels: Online and Offline Retail Perspective in a Portuguese Context

Assessment of the quality of the service perceived in specific contexts of management of a family business

Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts

A methodology for the identification and assessment of the conditions for the practice of outdoor and sport tourism-related activities: The case of Northern Portugal

Drivers of innovation capacity and consequences for open innovation

Encouraging consumer loyalty: the role of family business in hospitality

Boosters of satisfaction, performance and employee loyalty: application to a recruitment and outsourcing information technology organization

Academic Tourism and Transport Services: Student Perceptions from a Social Responsibility Perspective

Measuring the Degree of Academic Satisfaction: The Case of a Brazilian National Institute

Measuring the Degree of Academic Satisfaction: The Case of a Brazilian National Institute

Collaborators (10)

Fernanda A. Ferreira

alexandra I. correia

Deolinda Rebelo

Susana Rachão

Marianne Vieira

Manuel Fonseca

Jesús Rivera

Bruno Sousa

Daniel Ferreira Polonia

Eunice Lopes

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