Federico Barravecchia

Assistant Professor

Politecnico di Torino

Italy

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About

Federico Barravecchia is an Assistant Professor at Politecnico di Torino, Italy. His research focuses on product quality tracking, digital voice of customer analysis, and the applications of affective computing in human-robot interaction. His recent publications emphasize the integration of big data analytics in understanding service quality attributes and user sentiment.

Articles (12)

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2025

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2025

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2023

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2023

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2022

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2022

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2022

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2021

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2021

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2020

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2020

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2020

Collaborators (3)

Riccardo Gervasi

Assistant Professor

Politecnico di Torino

ITALY

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Luca Mastrogiacomo

Associate Professor

Politecnico di Torino

ITALY

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Natalia Amat-Lefort

Lecturer

Leiden University

NETHERLANDS

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Federico Barravecchia

Research Interests

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Articles (12)

Detecting digital voice of customer anomalies to improve product quality tracking

What Can We Learn from the ‘Wisdom of Crowds’? Drivers of (Dis)satisfaction in Shared Mobility Platforms: A Comparison of Free-Floating and Station-Based Models

Product quality tracking based on digital Voice-of-Customers

Quality 4.0: big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews

Applications of affective computing in human-robot interaction: State-of-art and challenges for manufacturing

KA-VoC Map: Classifying product Key-Attributes from digital Voice-of-Customer

Digital voice-of-customer processing by topic modelling algorithms: insights to validate empirical results

Research on product-service systems: topic landscape and future trends

Mining quality determinants of product-service systems from user-generated contents

Categorizing Quality Determinants in Mining User-Generated Contents

Enabling factors of manufacturing servitization: Empirical analysis and implications for strategic positioning

The player-interface method: a structured approach to support product-service systems concept generation

Collaborators (3)

Riccardo Gervasi

Luca Mastrogiacomo

Natalia Amat-Lefort

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