Katrien Verleye
Assistant Professor in Service Innovation
BelgiumResearch Interests
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About
Katrien Verleye is an Assistant Professor in Service Innovation at Ghent University, Belgium. Her research focuses on the intersection of technology and service delivery, with recent articles exploring topics such as luxury in the circular economy, AI-enabled personalization, and the impact of family dynamics on technology use among aging individuals. She is dedicated to advancing understanding of value co-creation in service interactions and the transformative potential of service innovation.
Articles (16)
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2025
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2025
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2025
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2024
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2024
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2024
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2023
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2023
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2023
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2022
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2020
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2020
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2020
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2020
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2020
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2020
Collaborators (12)
Bieke Henkens
Guest Professor
Hasselt University
Khalid Mehmood
Ghent University
Arne De Keyser
Assistant Professor of Marketing
EDHEC Business School
David MILLS
Senior Lecturer
Southern Cross University
Robyn Keast
Southern Cross University
Fernando Lit
Eindhoven University of Technology
Judy Zolkiewski
The University of Manchester
Nicola Bilstein
Professor of Marketing & Service Management
University of Bayreuth
Amin Nazifi
University of Birmingham
Jonas Holmqvist
Associate Professor
Kedge Business School
Maria Cucciniello
Associate Professor
Bocconi University
Sandra Streukens
Professor of marketing
Hasselt University
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