Priyanko Guchait

University of Houston

United States

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Articles (10)

Year:

2023

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2023

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2023

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2023

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2023

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2023

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2023

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2023

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2022

Year:

2022

Collaborators (4)

Huy Gip

ACES Assistant Professor

Texas A&M University

UNITED STATES

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The Khoa Do

Assistant Professor (UK Lecturer) of Marketing

Royal Holloway, University of London

UNITED KINGDOM

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Mary Dawson

Professor

University of Houston

UNITED STATES

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Juan M. Madera

University of Houston

UNITED STATES

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Priyanko Guchait

Research Interests

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Contact this professor

Articles (10)

How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors: the role of psychological well-being and tenure

Hospitality organizational culture: Impact on employee’s job satisfaction, organizational citizenship behaviors, service recovery performance, and intention to leave

21st century leadership research in hospitality management: a state-of-the-art systematic literature review

Error management orientation: impact on service recovery performance, and the mediating role of self-efficacy

How authentic leadership cultivates trust and desirable workplace behaviors in hotels: Commitment and leader-follower value congruence matters

Should I admit my wrongdoings? Examining stealing thunder in the context of performance evaluations

The Differential Effects of Leader Food Safety Priority and Ethical Leadership on Food Safety Promotive and Prohibitive Voices: A Socially Desirable Responding Theory Perspective

When Robot (Vs. Human) Employees Say “Sorry” Following Service Failure

Competition or collaboration for human-robot relationship: a critical reflection on future cobotics in hospitality

Empathetic creativity for frontline employees in the age of service robots: conceptualization and scale development

Collaborators (4)

Huy Gip

The Khoa Do

Mary Dawson

Juan M. Madera

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