Amanda Beatson
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Professor, Advertising, Marketing and Public Relations
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About
Professor Amanda Beatson is a faculty member in the Advertising, Marketing, and Public Relations department at Queensland University of Technology in Australia. Her research interests include employee customer orientation, the impact of AI in service delivery, and the psychological dynamics of online interactions. She has published several articles addressing topics such as vulnerability among frontline employees, co-creation in service experiences, and the influence of social media on consumer behavior.
Recent Grants
Grant: Close
Seamless Journeys to Work for Young Adults with Physical Disabilities
Open Date: 2015-01-01
Close Date:
Grant: Close
Seamless journeys to work for young adults with physical disabilities
Open Date: 2015-01-01
Close Date: 2017-12-31
Articles (12)
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2025
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2025
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2024
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2023
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2023
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2023
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2023
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2022
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2022
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2021
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2021
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2020
Collaborators (9)
Rory Mulcahy
Associate Professor
University of the Sunshine Coast
Aimee Riedel
Senior Lecturer
Griffith University Griffith Business School
Kerrie Evans
Griffith University
Lisa Stafford
ARC DECRA Senior Researcher Fellow and Senior Lecturer
University of Tasmania
Hyoje Jay Kim
University Of Strathclyde
Marianella Chamorro-Koc
Queensland University of Technology
Sven Tuzovic
Queensland University of Technology
Sinduja Suresh
Queensland University of Technology
Guljira Manimont
Lecturer
Bournemouth University The Business School
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