Bo Edvardsson

Professor/Vice rector

Karlstad University

Sweden

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Articles (8)

Year:

2024

Year:

2024

Year:

2024

Year:

2023

Year:

2023

Year:

2023

Year:

2022

Year:

2021

Collaborators (7)

Maria Colurcio

Full Professor

Università degli Studi Mediterranea di Reggio Calabria

ITALY

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Jodie Conduit

Professor and Deputy Dean Research

University of Adelaide

AUSTRALIA

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Lia Patricio

Associate Professor

Universidade do Porto Faculdade de Engenharia

PORTUGAL

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Elina Jaakkola

Professor of Marketing

University of Turku

FINLAND

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Tobias Otterbring

NORWAY

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Kaisa Koskela-Huotari

Assistant Professor

Stockholm School of Economics

SWEDEN

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Bård Tronvoll

Professor

NORWAY

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Bo Edvardsson

Research Interests

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Contact this professor

Articles (8)

Leveraging TSR and social innovation for social inclusion via platforms

Understanding service ecosystem dynamics: a typology

Exploring volunteers’ role in healthcare service ecosystems: value co-creation, self-adjustment and re-humanisation

Money for Nothing: The Impact of Compensation on Customers’ Bad-Mouthing in Service Recovery Encounters

Learning from the pioneering founders of the service research field

Circular service management: toward conceptual understanding and service research priorities for a more sustainable future

Customer experiences in crisis situations: An agency-structure perspective

Service Ecosystem Design: Propositions, Process Model, and Future Research Agenda

Collaborators (7)

Maria Colurcio

Jodie Conduit

Lia Patricio

Elina Jaakkola

Tobias Otterbring

Kaisa Koskela-Huotari

Bård Tronvoll

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