Shahriar Akter

Associate Professor

University of Wollongong

Australia

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About

Shahriar Akter is an Associate Professor at the University of Wollongong, Australia. His research interests include artificial intelligence in business applications, digital servitization, and cybersecurity awareness. He has recently published articles exploring topics such as AI-driven capabilities for leadership, algorithmic bias in HRM systems, and social media's impact on sales strategies.

Articles (20)

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2025

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2021

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2021

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2021

Collaborators (10)

Mujahid Mohiuddin Babu

Coventry University

UNITED KINGDOM

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Mustafeed Zaman

Associate Professor of Digital Marketing

Ecole de Management Normandie - Campus du Havre

FRANCE

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Ruwan J. Bandara

Lecturer

Excelsia College

AUSTRALIA

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Shahriar Sajib

University of Sydney

AUSTRALIA

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Assistant Professor

National University of Ireland, Maynooth

IRELAND

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Shahriar Akter

Research Interests

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About

Articles (20)

Trolling in social media: A deindividuation and contagion perspective

How can data-driven service innovation transform hybrid business offerings in global markets?

The influence of artificial intelligence-driven capabilities on responsible leadership: A future research agenda

Understanding customers’ intentions to use AI-enabled services in online fashion stores – a longitudinal study

Addressing Algorithmic Bias in AI‐Driven HRM Systems: Implications for Strategic HRM Effectiveness

Unlocking the power of AI in CRM: A comprehensive multidimensional exploration

Antecedents and consequences of social media use in sales: a meta-analysis

Digital servitization in digital enterprise: Leveraging digital platform capabilities to unlock data value

The role of artificial intelligence in shaping the future of Agile fashion industry

How does remote analytics empowerment capability payoff in the emerging industrial revolution?

The service digitalization in fine-dining restaurants: a cost-benefit perspective

Algorithmic bias in machine learning-based marketing models

Artificial intelligence in E-Commerce: a bibliometric study and literature review

Value co-creation on a shared healthcare platform: Impact on service innovation, perceived value and patient welfare

Theorising Data-Driven Innovation Capabilities to Survive and Thrive in the Digital Economy

How data-driven innovation capability is shaping the future of market agility and competitive performance?

Reconceptualizing cybersecurity awareness capability in the data-driven digital economy

Theorising the Microfoundations of analytics empowerment capability for humanitarian service systems

Addressing Algorithmic Bias in AI-Driven Customer Management

Construing online consumers’ information privacy decisions: The impact of psychological distance

Collaborators (10)

Mujahid Mohiuddin Babu

Mustafeed Zaman

Ruwan J. Bandara

Shahriar Sajib

Mohammad Alamgir Hossain

Umme Hani

Mario Fernando

Katina Michael

Md Afnan Hossain

Rajibul Hasan

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